Diagnosis and repair
We find and fix problems with computers, phones, printers, networks and software.
Support · Cybersecurity
Don't let a tech problem stop your business
We help you in person or remotely to fix problems and protect your business's and your clients' information.
Download it, open the program and send us your ID and password on WhatsApp.
What's included
Remote support
We connect to your device remotely with RustDesk, so you don't have to leave your home or office.
Security checkup
We look for weak spots: passwords, outdated devices, open Wi-Fi networks and access that shouldn't be there.
Protected accounts
We turn on two-step verification for your email, social media and WhatsApp Business.
Backups
We set up automatic backups so damage or theft doesn't cost you your information.
Good habits for your team
We teach you to spot scams, fake emails and suspicious messages.
No home visit needed
Online remote support
We fix your PC or device remotely: safe, fast and without you having to come in. You install RustDesk, send us your ID and password, and we connect.
How to connect with RustDesk
Five short steps. When you're done, message us on WhatsApp.
- 01
Download
Tap the download button below: the program downloads straight from sosfix.us.
- 02
Install
Open the installer and follow the steps. On Mac and Windows, accept any permissions it asks for.
- 03
Open the app
When it starts, you'll see your ID and a temporary password on the main screen.
- 04
Copy your ID and password
Copy the ID and password exactly as they appear in RustDesk.
- 05
Send them on WhatsApp
Send your ID and password only to SOSFIX. That's how we connect and help you.
Download the remote support program
One tap: the file downloads straight from sosfix.us, without going through other pages.
Download for WindowsOfficial RustDesk 1.5.0 · Windows 64-bit · 24.7 MB
- 1
Download
Tap the button and save the program on your computer.
- 2
Open the program
Double-click the downloaded file. You'll see your ID and a password.
- 3
Send us your ID and password
Message us on WhatsApp at +57 322 909 7897 and we'll connect.
First time? See the step-by-step guide with pictures →
Send my ID and password on WhatsApp (+57 322 909 7897) →Other systems
Mac (Apple M1 or newer)Direct .dmg downloadMac (Intel)Direct .dmg downloadAndroidDirect .apk downloadiOSApp StoreLinuxDirect .deb download
iOS note: on iPhone/iPad, RustDesk can't be controlled remotely like an Android phone or a PC; the app is mainly for controlling other devices.
Security notice
Only download from the links on this page or official RustDesk sites. Never share your ID or password with strangers.
Having a tech problem?
Tell us what you need. We'll reply on WhatsApp with a clear proposal, no strings attached, in plain English or Spanish.